Common questions for your web agency.

After the free initial call, we know which pages, content and features you need. From that, we put together a fixed quote with a flat fee for the website and the right maintenance package from CHF 30 per month. Extra work only happens once we've agreed it with you. To see what prices are typical in Switzerland, read our guide to website costs.

In everyday use, everyone means the same thing: your presence online. Strictly speaking, the website is the whole thing, a web page is a single page within it and the homepage is the front page. What matters to us is that every page has a clear job.

We set the date in the quote. As a rough guide: a one-pager takes one to two weeks, a website with three to six pages two to four weeks, and a larger company website four to eight weeks. Text and images usually take the most time. More on this in our guide to project timelines.

Yes. Your website runs on WordPress. You can change text and images and add new posts without any code. At handover, we show you the most important steps.

In Switzerland, with the hosting provider cyon. Hosting is included in every maintenance package.

Of course. We connect it to the new website or move it over to our hosting. Domains are billed separately.

With WordPress, you can switch hosting provider and agency later, you have full control over SEO and you don't pay for a licence. Website builders are quick to get started with, but they tie you to the provider. You'll find the full comparison in our WordPress or website builder guide.

For example, swapping out text and images, adding a new subpage based on an existing template or making small tweaks to the layout. We discuss bigger projects with you first.

In the Business and Premium packages, we put unused time into SEO and optimising your images. That way, your website gets a little better every month.

If your website runs on WordPress: yes. Most security holes are in plugins, which need regular updates. Our website maintenance guide explains why that matters.

Yes. You can move up to a bigger package at any time if you need more changes. If you'd like to move to a smaller one, just get in touch. We'll find a solution.

Yes. Your website is hosted with cyon in Switzerland. Only the domain is billed separately.

Yes, as long as it runs on WordPress. We look at the website first, check the plugins, theme and backups and tell you what's needed before it goes into a maintenance package.

We check your file, choose the material and estimate the print time and post-processing. From that, we put together a fixed quote before anything gets printed. Our 3D printing guide explains which factors drive the price.

Ideally STL or 3MF. If you don't have a file, a sketch, photos and the key measurements are enough. We'll then model the part for you.

Often, yes: clips, holders, knobs or covers, for example. Send us photos of the old part and its measurements. We'll tell you honestly whether 3D printing is up to the job.

Small parts are often printed in a few hours, large ones take a day or more. Including the file check and quote, you can usually expect a few working days.

PLA for prototypes and models, PETG for tough parts and heat, TPU for anything that needs to flex. We'll advise you before printing.

For small quantities, often yes, because there are no tooling costs. According to Formlabs, an aluminium mould for injection moulding costs around 2,000 to 5,000 euros. At large quantities, injection moulding becomes cheaper.

Yes, clearly legible and in the right place. You supply the information that's required. According to the Federal Food Safety and Veterinary Office (FSVO), this includes the product name, ingredients, highlighted allergens, best-before date, country of production, name and address, nutritional values and quantity. Whether a label is correct in an individual case is decided by the cantonal authorities. We do the design, the legal check stays with you. More in our bottle design guide.

That depends on the scope, variants and finishing. A label for a standard bottle costs less than a whole range with its own bottle shape. You get a fixed quote up front.

Digital printing makes sense for short runs and lots of variants, because no printing plates are needed. Screen printing directly onto glass looks and feels high-end, but tends to pay off at larger quantities.

We design the shape, visualise it in 3D and print a sample. Production is handled by a glass or plastics manufacturer. Whether a custom shape is worth it depends heavily on the quantity.

Yes. We turn a sketch or measurements into a 3D model and render it photorealistically. Ideal for your online shop, crowdfunding or social media before the first production run.

Versions for light and dark backgrounds and small sizes, all file formats for web and print, colour codes and a short guide on how to use it. Our guide to logo costs explains what a logo usually costs in Switzerland.

Often, yes. A refresh modernises what's already there: colours, fonts, small tweaks to the logo. A rebrand rebuilds your identity from the ground up, often with a new positioning. In the initial call, we'll tell you honestly what's enough in your case.

Logo versions with clear space and minimum size, colour codes, typography, imagery, tone of voice with sample copy, and templates. That keeps your brand consistent, no matter who's designing.

It makes sense, especially if you plan to use the name for a long time. In Switzerland, this goes through the Swiss Federal Institute of Intellectual Property (IPI). We design the logo, you or your adviser file the application.

Yes. If you like, we'll update your website, business cards, social media profiles and templates at the same time. That way, your new look goes live everywhere on the same day.

No. You can book individual services, for example just a logo or just a 3D print. The advantage of a package: everything fits together and you have one point of contact.

Personal and direct. After the initial call, you get a quote, then drafts to choose from and regular progress updates.

Yes. We listen, ask questions and tell you honestly what makes sense. The conversation is free and there's no obligation.

Yes, for example for 3D-printed spare parts or photos. But our focus is on companies, clubs and associations, and start-ups.